I have a burglary claim, which has been ongoing for 2.5 months and their investigation is still in progress. They have the police report, they've interviewed me, my property manager and my neighbor. When I asked for an update, I'm told they are waiting to contact the police, other neighbors, my insurance agent (huh?). I don't think I'm getting the runaround, but at this rate, they'll want to contact all the pets from the neighborhood for their written statements. Can I do something about this or is waiting my only option?
Answer
You have no choice but to wait.
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